If the remote computer has no additional monitors attached, the Display icon will be inactive.Īn option allows you to open a Remote Support connection expanded across all the monitors on the client computer regardless of the client monitor configuration.
You can also select View All to show all the displays attached to the remote computer in the Screen Sharing window. To change your view, click on the rectangle that represents the monitor you wish to see. The primary monitor appears in the Screen Sharing window by default. The position of each rectangle corresponds to the position configured for each monitor on the remote desktop. In this view, the remote monitors are represented by rectangles rather than thumbnail images. Select the Display icon to see all the displays attached to the remote computer.
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